CUSTOMER SERVICE

MSYG

MY STORY YOUR GLORY

FAQ

What does MSYG stand for?

MSYG stands for "My Story Your Glory." It represents our brand's core belief that every individual has their unique glory within them, waiting to be expressed and celebrated.

Where is MSYG Apparel based?

We are based in Los Angeles, California, where we design and create our inspiring Christian apparel.

What makes MSYG Apparel different from other clothing brands?

MSYG Apparel merges faith and fashion, offering a collection of stylish clothing and accessories that incorporate uplifting messages, Bible verses, and symbols of Christian faith. We believe in creating clothing that not only reflects personal style but also serves as a means of spreading positivity and inspiration.

Are the materials used in MSYG Apparel high quality?

Yes, we are committed to providing high-quality products to our customers. We carefully select materials that are durable, comfortable, and aesthetically pleasing. We believe in creating clothing that not only looks great but also stands the test of time.

Can I customize or personalize MSYG Apparel items?

Currently, we do not offer customization or personalization options. However, we continuously strive to expand our offerings, so stay tuned for any updates in the future.

What sizes are available in the MSYG Apparel Collection?

We offer a range of sizes, typically from small to extra-large (S-XXL). However, specific size availability may vary by product. Please refer to the size chart provided with each item to ensure the perfect fit.

How can I stay updated on new releases and promotions?

To stay in the loop, we recommend following our official social media accounts, subscribing to our newsletter on our website, and regularly visiting our website for the latest updates, releases, and exclusive promotions.

What is MSYG Apparel's return and exchange policy?

We strive for customer satisfaction. If you encounter any issues with your purchase, please reach out to our customer support team within 5 days of receiving your order. We will assist you with returns, exchanges, or refunds according to our established policies.

Does MSYG Apparel ship internationally?

Yes, we offer international shipping to select countries. Please note that international shipping fees, customs duties, and taxes may apply, which are the responsibility of the customer.

How can I contact MSYG Apparel's customer support?

For any inquiries, questions, or assistance, please reach out to our customer support team via the contact information provided on our website. We are here to help and ensure you have a pleasant experience with MSYG Apparel.

Does MSYG Apparel support any charitable causes?

Yes, giving back is an integral part of our brand's mission. We are proud to support various charitable organizations and initiatives aligned with our values. Stay tuned for updates on our charitable partnerships and initiatives.